Access your Workplace bill and change your billing details

This article is only applicable to system admins. If your organization is tax registered in India, you need to pay for Workplace in Indian Rupees (INR).
Organizations that want to join Workplace have a 30-day free trial period.
  • Billing starts from the day after the free trial ends. Example: if your free trial ends on October 18, then you will be billed from October 19 through October 31.
  • Your Workplace bill is based on your Workplace plan and the number of billable users in your Workplace.
How to find your Workplace bill
  1. Click Admin PanelAdmin Panel in the left menu on Workplace.
  2. Click credit cardPayments.
From here, you can:
  • Find information about your upcoming bill. This includes information on the amount, payment date, billing period and number of billable people.
  • Click the Payment details tab, scroll down and then click on specific transaction IDs for more information. When you do this, you can also choose to Export billed users or Download PDF.
Keep in mind that the billing currency is USD. All pricing excludes applicable tax. Visit workplace.com/pricing for the latest pricing information.
How to change your billing details on Workplace
To change your Workplace billing details:
  1. Click Admin PanelAdmin Panel in the left menu on Workplace.
  2. Click credit cardPayments.
  3. Click the Payment details tab.
  4. Click Edit in the Business info box.
  5. When you have updated your details, click Save.
Note: If your organization pays for Workplace by invoice, you may not be able to edit these details directly. If this is the case, please contact ar@fb.com to update your billing details.
Was this helpful?
Yes
No